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Shipping Policy

FOR DELIVERY & SHIPPING STATUS – 70102 78288(  from 9.00am to 7.00pm)


We strive to deliver products purchased from www.goodwillfireworks.com excellent condition and in the fastest time possible. We here by request you to go through our shipping policy before making any purchase from our website.

 

FREE SHIPPING:

Free shipping means we shall bear the Freight / Transportation charges from SIVAKASI to your DESTINATION. ( Say if you have ordered for Rs 5,000/- from Vannarpettai ,TIRINELVELI  the freight/ transportation charges from SIVAKASI to TIRUNELVELI will be FREE.)


-         Free Freight On Purchase  Above Rs. 5000.(Only Applicable within Tamil Nadu).


-         GST Extra.


-         For Other State Freight Extra.

 

-         Other State Booking will be Closed on 04-10-2017.

 

-         No Returns Basis.



 

WHO ARE ELEGIBLE FOR FREE SHIPPING? 

Any purchase made for Rs 5,000/- and above are eligible for FREE SHIPPING.  

  

THEN WHERE SHOULD WE COLLECT THE GOODS?

IT CAN BE COLLECTED FROM THE TRANSPORTS GODOWN OR FROM LORRY SHEADS. WE SHALL INFORM YOU THE TRANSPORTER NAME, LOCAL CONTACT PHONE NUMBER, WAY BILL NUMBER ETC ONCE THE GOODS ARE DISPATCHED FROM SIVAKASI.

 

HOW DO WE SEND OUR GOODS? 

All confirmed orders with receipt of 100% payment in advance, which we receive before 12 Noon of each day are dispatched on the same day from our central godown in SIVAKASI to respective logistic partners assigned for respective destinations. - Our logistic partners will issue an "LR Copy" against the receipt of goods from us. All the goods will be sent in "To Pay" basics, meaning the freight charges from SIVAKASI to your destination (Example say Coimbatore) will be paid by yourself before taking delivery of goods, UNLESS IF YOU ARE ELIGIBLE FOR FREE SHIPPING. - The "LR COPY"  with details of logistic partner name, contact person, contact addresses and contact phone number will be scanned and sent you by email. Our customer service executive will also inform the same over phone to you. - The goods will reach your destination as specified in the delivery chart based on the distance of your destination from SIVAKASI.

 

HOW DO I CHECK THE STATUS OF MY ORDER?

All orders received with 100% payment are processed within 24 - 36hours. You can check the status of your order after 24 hours to check its STATUS. We will also send you the scanned copy of "LR COPY" by email. You can also call our customer care executive  70102 78288 at any time to know your dispatch details.

 

WHAT WILL BE THE DELIVERY/TRANSPORTATION CHARGES?

Delivery or Transportation charge varies with each destination. WHAT IS THE ESTIMATED DELIVERY TIME? Each destination has its own delivery time. Please refer delivery chart for more assistance. Usually the confirmed paid orders we receive before 12 Noon on each day will be dispatched on the same day from our warehouse in SIVAKASI. Business days exclude public holidays and Sundays. Estimated delivery time depends on the destination to which you want the order shipped to from the location of our warehouse.

 

YOU CANNOT SEND TO MY CITY OR TOWN WHY?

We provide free transportation  only to places where we have good logistics support. Please enter your pin code on the product page to know whether the product can be delivered to your location.

 

SHIPPING AND DELIVERY DURATION:

Order will be shipped within 48 hours of he order received and expected time of delivery will be 4 working days.

 

Cancellation duration:

Customer can request for the cancellation within 24 hours of the order placed.

 

Refund policy:

Refund will be made in 10 working days through online mode.

 

WHATS YOUR RETURN POLICY?

We do not take any return of goods.

 

DO YOU DELIVER INTERNATIONALLY?

As of now, we don't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in India.

 

WHAT IS YOUR CANCELLATION POLICY?

You can cancel an order until it has been processed in our warehouse by calling our customer care executive in  70102 28788 You should cancel the order before the goods are dispatched from our warehouse to our logistic partners. This includes items purchased on sale. Any amount you paid will be credited back into your account in the form of Cash back. In case if the goods have already left our warehouse, you have to pay the freight charges and bank charges(As per bank norms). It will be informed you over phone.

 

Note: We have every right to modify or delete our shipping policy without any prior information.